Table of Contents: Tutorials

1 Introduction and Overview of Human-Computer Interaction

Keith A. Butler, Boeing Computer Services; Robert J. K. Jacob, Tufts University; Bonnie E. John, Carnegie Mellon University

2 Interactive Learning Environments: Where They've Come From and Where They're Going

Elliot Soloway, University of Michigan

3 Methods of Cognitive Analysis for HCI

Douglas J. Gillan, Nancy J. Cooke, New Mexico State University

4 Enabling Technology for Users with Special Needs

Alan Edwards, Unisys Corporation; Alistair D. N. Edwards, University of York; Elizabeth D. Mynatt, Georgia Institute of Technology

5 Cognitive Factors in Design: Basic Phenomena in Human Memory and Problem Solving

Thomas Hewett, Drexel University

6 Groupware and Workflow: A Survey of Systems and Behavioral Issues

Steven Poltrock, Boeing Computer Services; Jonathan Grudin, University of California, Irvine

7 Managing the Design of the User Interface

Deborah J. Mayhew, Deborah J. Mayhew & Associates

8 Contextual Inquiry: Grounding Your Design in Users' Work

Anne Smith Duncan, Minette A. Beabes, Digital Equipment Corporation

9 Introduction to Object-Oriented Design: A Minimalist Approach

Mary Beth Rosson, John M. Carroll, Virginia Polytechnic Institute & State University

10 Global User Interface Design

Tony Fernandes, Claris Corporation

11 An Introduction to the Internet and the World Wide Web

Bill Hefley, Carnegie Mellon University; John �Scooter' Morris, Genentech, Inc.

12 Tools and Trade-Offs: Making Wise Choices for User-Centered Design

Stephanie Rosenbaum, Tec-Ed; Judith Ramey, University of Washington; Judee Humburg, Intuit; Anne Seeley, MetaBridge, Inc.

13 Practical Usability Evaluation

Gary Perlman, Ohio State University

14 Converting to Graphical User Interfaces: Design Guidelines for Success

Arlene F. Aucella, AFA Design Consultants

15 Metaphor Design In User Interfaces

Aaron Marcus, Aaron Marcus Associates

16 Teaching User Interface Development to Software Engineers

Gary Perlman, Ohio State University

17 Usability Inspection Methods

Jakob Nielsen, SunSoft, Inc.

18 Designing Educational Computer Environments for Children

Allison Druin, New York University; Cynthia Soloman, Educational Multimedia Consultant

19 Designing Icons and Visual Symbols

William Horton, William Horton Consulting

20 Designing Hypertext Documents for Mosaic

Darrell Sano, Netscape Communications Corp.; Carl Meske, Jarrett Rosenberg, Sun Microsystems

21 Diversity & Depth in Participatory Design: Working in the Software Development Lifecycle

Michael J. Muller, U S WEST Technologies

22 Usability Evaluation with the Cognitive Walkthrough

John Rieman, MRC Applied Psychology Unit; Marita Franzke, University of Colorado; David Redmiles, University of California, Irvine

23 An Introduction to MS-Windows Software Development

Linda R. Jacobson, Jacobson, Myers and Associates, Inc.

24 Contextual Design: Using Customer Work Models to Drive System Design

Karen Holtzblatt, Hugh Beyer, InContext Enterprises, Inc.

25 CPM-GOMS: An Analysis Method for Tasks With Parallel Activities

Bonnie E. John, Carnegie Mellon University; Wayne D. Gray, George Mason University

26 Designing for Complex Products

Jared M. Spool, Carolyn Snyder, User Interface Engineering

27 Models, Prototypes, and Evaluations for HCI Design: Making the Structured Approach Practical

George Casaday, Cynthia Rainis, Digital Equipment Corporation

28 Intuitive Statistics for HCI Professionals: Developing Understanding and Avoiding Errors

Jeff Johnson, Robin Jeffries, Sun Microsystems

29 Interface Issues and Interaction Strategies for Information Retrieval Systems

Scott Henninger, University of Nebraska; Nick Belkin, Rutgers University